Table of Contents
1. Purpose
This Acceptable Use Policy ("AUP") governs your use of the Braille Link platform and all associated services, APIs, and tools (collectively, the "Service"). It exists to ensure that Braille Link remains a reliable, accessible, and inclusive platform for all users, particularly the educational institutions and visually impaired learners who depend on it.
Braille Link is owned and operated by Avora Technologies Limited. References to "Braille Link", "we", "us", or "our" in this AUP mean Avora Technologies Limited acting through the Braille Link platform.
This AUP is incorporated into and forms part of the Braille Link Terms of Service. By accessing or using the Service, you agree to comply with this AUP in addition to the Terms of Service. Where there is any conflict between this AUP and the Terms of Service, the Terms of Service shall prevail.
We ask all users to use the Service in good faith, with respect for other users, and in a manner consistent with the platform's mission: to make Braille content accessible to everyone.
2. Permitted Uses
The Service may be used for the following lawful and constructive purposes:
2.1 Braille Translation
Submitting Braille Unicode characters or images of physical Braille documents for translation into readable text, for personal study, educational delivery, accessibility accommodation, or research purposes.
2.2 Educational Use
Using the Service as part of a curriculum, teaching resource, or accessibility programme within an accredited or recognised educational institution. This includes teachers preparing materials, students translating their own Braille assignments, and administrators managing learner access.
2.3 Authorised Institutional Members
Using the Service under the authorisation of a subscribing institution, within the scope of the role and access level assigned to you by your institution's administrator. Users may not exceed the permissions granted to them by their institution.
2.4 Document Export and Archiving
Exporting translated text in PDF or DOCX format for personal use, institutional records, or distribution to authorised individuals within your organisation.
2.5 Document Reader and Audio Narration
Uploading supported PDF, DOCX, TXT, or related documents for extraction, sectioning, audio narration, playback, study, accessibility support, or authorised institutional use, provided you have the right to process the uploaded material and share any resulting audio or extracted text with intended recipients.
2.6 Integration and Automation (with approval)
Braille Link does not currently offer a public API or API keys. If your institution needs to connect Braille Link to another system or automate its use, contact us first. See Section 5.
3. Prohibited Conduct
The following activities are strictly prohibited and will result in enforcement action as described in Section 6:
3.1 Automated Scraping and Bulk Extraction
Using bots, crawlers, scrapers, or automated scripts to systematically extract data, translations, or content from the Service without our written permission. This includes harvesting user data, translation outputs at scale, or any other content from the Service for commercial resale or competitive intelligence purposes.
3.2 Credential Sharing
Sharing your login credentials (email, password, passkeys, MFA codes, or session tokens) with any other person. Each user must have their own individual account. Institutional administrators must provision separate accounts for each user rather than sharing a single set of credentials.
3.3 Reverse Engineering
Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code, algorithms, or internal logic of the Braille Link platform, including our Braille translation engine, vision processing pipeline, or backend services, except to the extent that applicable law or an open-source licence expressly gives you that right.
3.4 Abusive or Excessive Requests
Submitting translation requests in a manner that intentionally degrades service performance for other users, including deliberate flooding of the Service, denial-of-service attacks, or any other form of resource abuse. Rate limits exist to protect all users and must not be circumvented.
3.5 Uploading Malicious Content
Uploading image files or other content that contain malware, exploits, or code designed to compromise our infrastructure or other users. This includes files designed to exploit vulnerabilities in image processing libraries or other components of the Service.
3.6 Impersonation
Impersonating any person or entity, including Braille Link staff, other users, or institutional administrators. Creating accounts under false identities or misrepresenting your affiliation with an institution is also prohibited.
3.7 Circumventing Rate Limits and Access Controls
Attempting to bypass subscription-level usage limits, feature entitlements, or access controls through technical means, including the creation of multiple accounts, use of proxy services to mask origin, or manipulation of request parameters.
3.8 Unlawful Use
Using the Service for any purpose that violates applicable law, including but not limited to copyright infringement, data protection violations, fraud, or harassment of other users.
3.9 Misuse of Document Reader
Using Document Reader to process documents you are not authorised to upload, generate narration from infringing or unlawful materials, bulk-convert protected works for redistribution, bypass access or file-size limits, overload audio generation, or create misleading audio intended to impersonate, deceive, harass, or harm another person or organisation is prohibited.
4. Content Standards
Content you submit to the Service — including Braille documents and images — must comply with the following standards:
4.1 Lawful Content
You must only submit content that you own, have a licence to use, or are otherwise lawfully permitted to process. Do not submit content that infringes the intellectual property rights of a third party without appropriate authorisation.
4.2 No Offensive or Harmful Content
You must not submit content that is offensive, discriminatory, defamatory, or designed to harass, threaten, or harm any individual or group. This includes content that promotes hatred on the basis of race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.
4.3 No Harmful or Dangerous Material
Do not submit content that facilitates or promotes illegal activity, violence, self-harm, or the distribution of dangerous substances or weapons. Content that could be used to cause physical, financial, or psychological harm to others is not permitted on the platform.
4.4 No Sensitive Personal Data Without Authority
Do not submit documents containing sensitive personal data (such as medical records, financial information, or national identification numbers) belonging to third parties unless you are authorised to process that data and have appropriate legal basis for doing so.
4.5 File Upload Standards
Uploaded images must be genuine Braille document photographs or scans intended for translation. Attempting to submit images containing exploits, adversarial inputs designed to confuse the Braille detection model, or test data designed to manipulate outputs is prohibited.
Uploaded documents for Document Reader must be genuine learning, accessibility, administrative, or authorised reference materials. Do not upload malware, intentionally corrupted files, documents designed to exploit parsers or audio generation, or files containing confidential or copyrighted content unless you have the authority and lawful basis to process them.
5. Automation and Integration
Braille Link is designed to be used by people through its web application, browser extension, and Windows application. We do not currently offer a public API or issue API keys. The following rules apply to any automated use:
- You must not call Braille Link's backend services with your own scripts, bots, or applications unless we have agreed to it in writing.
- You must not use the Service to build a competing product or service that replicates Braille Link's core functionality without our prior written consent.
- Where we do agree to automated use, it must respect rate limits, back off when asked to, and identify itself honestly. Masking or spoofing the origin of requests is prohibited.
- Access may be temporarily restricted if your usage pattern is degrading the Service for other users, even if you are within your normal limits.
If your institution needs an integration, contact us at support@tusomebraille.com.
6. Enforcement
We take violations of this AUP seriously. Our enforcement approach is proportionate to the nature and severity of the violation:
6.1 Warning
For minor or first-time violations, we will typically issue a written warning by email explaining the violation and the corrective action required. You will be given a reasonable opportunity to remedy the situation.
6.2 Temporary Suspension
For repeated violations, more serious breaches, or situations where immediate action is required to protect other users or the platform's integrity, we may temporarily suspend your account or access without prior notice. Suspended accounts may be reinstated after the violation is resolved and satisfactory assurances are provided.
6.3 Permanent Termination
Egregious, repeated, or wilful violations — including illegal use, deliberate attacks on the platform, or persistent non-compliance after warning — may result in permanent termination of your account and all associated access. Accounts terminated for such violations are not eligible for a refund of prepaid subscription fees, except where the law requires one.
6.4 Legal Action
Where violations involve criminal conduct, data theft, intellectual property infringement, or other serious legal issues, we reserve the right to pursue civil or criminal legal remedies in addition to terminating your account.
7. Reporting Violations
If you become aware of any user or activity that appears to violate this Acceptable Use Policy, we encourage you to report it to us promptly. Reports help us maintain a safe and trustworthy platform for all users.
To report a violation, please contact us at:
- Email: admin@tusomebraille.com
- General support: support@tusomebraille.com
Please include as much detail as possible about the suspected violation, including any relevant screenshots, timestamps, usernames, or other identifying information. All reports will be treated confidentially and investigated promptly. We will not retaliate against any user who makes a good-faith report of a suspected violation.
8. Changes
We may revise this Acceptable Use Policy from time to time to address new types of misuse, reflect changes in the Service, or comply with applicable law. We will post the updated policy with a new effective date and version. For material changes we will give at least 14 days' notice by email or a notice on the platform, unless a change is needed sooner for legal or security reasons.
Continued use of the Service after the effective date of any revised AUP constitutes acceptance of the changes. If you disagree with a change, you must stop using the Service and cancel your subscription before the new version takes effect.